Can we create an account ourselves?+
Yes. The 30-day free trial takes two minutes to create, and the app then guides you: your products, your sellers, your first sale. We call you within 24 hours. Rather have us do it? Request a setup: someone from Remora loads your products and sellers before the first morning.
Does it work when the network drops?+
Yes. You take the sale with no connection. It waits on the phone and goes up on its own when the network comes back. Stock and the debt book update at that moment.
Do we have to buy hardware?+
No. Remora Sales runs on an ordinary Android phone. No cash register, no tablet, no printer required: the receipt goes to the customer's phone.
Do customers install an app?+
They install Nyocte — that is how receipts and reminders arrive. If they do not have it yet, the share sends them the download. The till itself does not need extra hardware.
Can several sellers run the same till?+
Yes. Each seller has their own login. Every sale carries the name of who made it, and the owner sees who sold what, at what time, and what is in the drawer.
How much does it cost?+
In Cameroon: 5,000 FCFA per shop per month, or 50,000 FCFA a year — you pay ten months, you are covered for twelve. On-site licence, quoted. Nothing to buy.
What happens after we send the form?+
Someone from Remora calls you. Not a sequence of automated messages. The call is to see whether Remora Sales suits your shop, and we will say so if it does not.
Who owns my shop's data?+
You do. Sales, stock, customers and staff accounts belong to the shop. We run the software, we do not sell those numbers, and you can export them at any time.